FAQ

Fre­quent­ly asked ques­tions

Please tell us what you need. Our team is ready and hap­py to help.

What kind of trail­er will be used to trans­port my freight?

The choice of trail­er for trans­port­ing your freight is tai­lored to its spe­cif­ic needs. For freight des­tined for con­struc­tion sites or loca­tions with­out load­ing docks, we use flatbed trail­ers. These trail­ers allow for side unload­ing with a fork­lift or over­head crane. Con­verse­ly, dry van trail­ers are uti­lized when a load­ing dock is avail­able, enabling rear unload­ing. Addi­tion­al­ly, some flatbed trail­ers come equipped with lift­gates, which help low­er freight to the ground for easy move­ment with a pal­let jack to its final des­ti­na­tion.

Flatbed trail­ers can vary in size from 22 feet to 48 feet. The deck height can vary as well, rang­ing from 18 inch­es to 48 inch­es. Dry van trail­ers can range from 28 feet to 53 feet. Depend­ing on the size of your freight, a stan­dard trail­er may not suf­fice. In order to prop­er­ly trans­port your freight, we’ll use one of our spe­cial­ly sized trail­ers.

Final mile deliv­ery is the process of trans­port­ing freight hand­ed off by an over the road dri­ver from a cross dock to the final ship­ping des­ti­na­tion. The final mile deliv­ery process has rapid­ly grown in impor­tance, pri­mar­i­ly because the NYCDOT is deter­ring over the road truck­ing com­pa­nies from enter­ing the metro area. These 53 foot long trail­ers do not com­ply with the legal lim­its of the NYC area. With final mile deliv­ery, we use day cab trac­tors, which are short­er in length. We spe­cial­ize in final mile deliv­ery for NYC con­struc­tion sites.

Yes, our truck dri­vers have over 20 years of expe­ri­ence in the truck­ing indus­try. Because we are ded­i­cat­ed to truck­ing in NYC, our dri­vers are famil­iar with the risks imposed dur­ing this jour­ney. They have acquired the dri­ving skills and prop­er judge­ment nec­es­sary to facil­i­tate safe freight trans­port. Our dri­vers are qual­i­fied, alert, cog­nizant of the area they are dri­ving in, and have clean dri­ving records.

Yes, our truck­ing com­pa­ny is adept in pro­vid­ing over-dimen­sion­al trans­port for freight that can­not fit on a stan­dard-sized trail­er. Regard­less of the size of the freight, we can accom­mo­date it. Our approach revolves around safe­ty, as well as effi­cien­cy. Before begin­ning the process, we’ll con­duct a route sur­vey, which will help us to deter­mine the best pos­si­ble route for trans­porta­tion. If the sit­u­a­tion calls for it, then we’ll send along a pilot (escort) car. We’ll also secure any nec­es­sary per­mits. Items that fre­quent­ly require over-dimen­sion­al trans­port include cool­ing tow­ers, gen­er­a­tors, and rooftop HVAC units.

No, our dri­vers take care to ensure that your freight arrives unscathed. Our dry van trail­ers are ful­ly enclosed, keep­ing your freight out of the ele­ments. Our flatbed trucks keep freight ful­ly secure. All of our trucks are equipped with air ride sus­pen­sion. We also per­form rou­tine main­te­nance work on our entire fleet, pre­vent­ing any inci­den­tal dam­age. Our truck­ing com­pa­ny is ful­ly insured, mean­ing that your freight will be cov­ered if there is an inci­dent beyond our con­trol.

As a New York truck­ing com­pa­ny, we’re ded­i­cat­ed to deliv­er­ing to NYC union job sites. So, we gen­er­al­ly find our­selves deliv­er­ing con­struc­tion mate­ri­als, machin­ery, glass, facades, steel, rebar, elec­tri­cal equip­ment, and mechan­i­cal equip­ment. How­ev­er, feel free to con­tact us about deliv­er­ing items that do not fit this cri­te­ria, and we’ll be hap­py to accom­mo­date you.

Yes, we go to great lengths to main­tain our trucks. As required by the Depart­ment of Trans­porta­tion, each dri­ver does a pre- and post-trip inspec­tion to the trac­tor as well as the trail­er. We reg­u­lar­ly inflate our tires to the appro­pri­ate psi lev­el, replace bat­ter­ies when nec­es­sary, per­form cool­ing and elec­tri­cal sys­tem main­te­nance when nec­es­sary, and replace hoses and belts that might cause poten­tial issues. We also pay close atten­tion to the con­di­tion of the wheels. Our licensed on-site mechan­ic inspects all of our vehi­cles, and has been work­ing with us since we opened. This not only helps us to keep our trucks around for the long haul, but also min­i­mizes the risk to your valu­able freight.

When unload­ing freight, safe­ty comes first, and is our top pri­or­i­ty. That being said, we’re com­mit­ted to com­plet­ing this process in the short­est pos­si­ble amount of time. The time that it takes to unload your freight will depend on the size of the freight, the equip­ment avail­able, and a few oth­er vari­ables. We under­stand that to make progress in your job site, you need ample work­ing space and prompt deliv­er­ies. So, all of our trucks are equipped with lift­gates, which make unload­ing free­stand­ing mate­ri­als, machin­ery, and more a breeze. When pos­si­ble, we also uti­lize fork­lifts, which are the ide­al tool for unload­ing pal­letized mate­ri­als and large quan­ti­ties of build­ing mate­ri­als.

Yes. While most con­struc­tion teams gen­er­al­ly uti­lize our deliv­ery ser­vices, we also rent out our trail­ers on a dai­ly, week­ly and month­ly basis. This is the per­fect option for con­struc­tion sites that need to store mate­ri­als for long peri­ods of time, or to trans­port mate­ri­als on their own. Rent­ing trail­ers for longer peri­ods of time tends to be more eco­nom­i­cal.

Yes. We have a secure facil­i­ty with load­ing docks, fork­lifts, and cranes to offload mate­r­i­al from over-the-road car­ri­ers. Our facil­i­ty also has indoor and out­door stor­age options for your freight.